Who comes to your home.
Your Domira designer plans it. Your installer builds it and looks after it. For something urgent, an approved technician comes. Domira stays your contact throughout.
Who does what
Before
Your Domira designer
Visits, plans the home room by room and sets the fixed price. A Domira person.
Build
Your installer
A Domira certified installer, an independent company we vet and approve, builds it in five stages, with photos and tests you approve.
After handover
Still your installer
The same installer, arranged through Domira, looks after your smart tech: alerts, remote fixes, health checks and included visits.
Only if urgent
An approved technician
An independent plumber, electrician or contractor we vet and approve, sent for a leak, lock, security or hub failure.
Domira is your single point of contact throughout.
Before
Your Domira designer
Your Domira designer is part of Domira. They visit your home for 45 minutes, walk every room with you and ask how you actually live.
They plan every switch, sensor, blind and lock room by room, name every device and set one fixed installation price.
They check your installer's work at handover.
Build and after handover
Your installer
Certified installer
A Domira certified installer, an independent company we vet and approve. Never Domira staff.
They build your home in five stages, with photos and test results you approve before work moves on.
After handover they stay your installer, arranged through Domira, and look after your smart tech: alerts, remote fixes, health checks and included visits.
How we approve installers
- 01Licence and insurance checked.Valid UAE trade licence and liability insurance, checked before approval and every year after.
- 02Past work reviewed.We look at recent smart-home installations and speak to past customers.
- 03Domira standards training.How we fit, label, test and record every stage, including Domira Care alerts and health checks.
- 04First jobs checked.A Domira designer reviews your first jobs before handover.
- 05Rated after every job.Customers rate every job. Partners who slip below standard are retrained or removed.
Only if urgent
An approved technician
Approved technician
An approved technician, an independent plumber, electrician or contractor we vet and approve.
They come only for urgent problems: a leak, a lock, security or a hub failure.
You see their name, company and arrival time before they arrive. They see only the job you asked for.
How we approve technicians
- 01Licence and insurance checked.Valid UAE trade licence and liability insurance, checked before approval and every year after.
- 02Trade and skills checked.Plumbing, electrical or general contracting, plus the smart devices in our launch range.
- 03Domira Care training.Diagnosing our standard systems, recording proof of every visit, and the privacy rules.
- 04Areas, hours and urgent rota agreed.You tell us where and when you work, and whether you take urgent call-outs.
- 05Rated after every job.Customers rate every job. Partners who slip below standard are retrained or removed.
If something isn't right
You tell us and we sort it out with your installer or technician.
- A job rated below standard is reviewed by your Domira designer within 2 working days.
- The installer or technician fixes the issue at no cost to you.
- Two reviews below standard means retraining. Three means removal.
Are you an installer or technician? Work with us
Talk to Domira
Let’s talk about your home.
Domira is launching soon in Dubai. Submit an early enquiry for a free package estimate and price range, or speak to us directly. Bookings are not open yet.